1. Agreement and incorporated terms
These Terms of Service (“Terms”) form a binding agreement between you and Bilgizci Yazılım Tasarım Yayıncılık ve Ticaret Limited Şirketi (“Bilgizci,” “we,” “us,” or “our”) governing your access to and use of the oynd mobile application, accounts, websites, notifications, and related services (collectively, the “Service”). By creating an account, selecting the acceptance checkbox, purchasing access, or using the Service, you agree to these Terms.
Our Community Guidelines, Subscription Terms, and any rules or disclosures presented in the Service are incorporated into these Terms. Our Privacy Policy and Data Protection Notice explains our personal-data practices and is acknowledged separately. If you do not agree, do not create an account, purchase a subscription, or use the Service.
The licensed iOS application is also subject to the Apple Standard Licensed Application End User License Agreement. The Apple Standard EULA governs the license to the application; these Terms govern your oynd account and the Service. If there is an unavoidable conflict concerning the application license, the Apple Standard EULA controls to that extent.
2. Service provider and contact
The Service is operated by Bilgizci Yazılım Tasarım Yayıncılık ve Ticaret Limited Şirketi, a limited liability company established in the Republic of Türkiye. General support: info@bilgizci.com. Formal legal notices may be sent to bilgizciyazilim@hs01.kep.tr.
Apple is not a party to these Terms and is not responsible for operating or supporting the Service. Nothing in these Terms expands Apple’s obligations under the Apple Standard EULA or applicable law.
3. Eligibility and age
You must be at least 18 years old and legally capable of entering into a binding agreement to use oynd. The United States is our primary market, but the Service may be offered internationally through the App Store storefronts we select. Availability, features, pricing, and legal requirements may differ by country or region, and we may limit or discontinue access in a location where reasonably necessary for legal, security, sanctions, operational, or commercial reasons. Permission from a parent or legal guardian does not make a person under 18 eligible to use the Service.
You may not create an account for another person or use the Service if applicable law prohibits you from doing so. By registering, you represent and warrant that the information you provide is truthful, current, and complete and that you satisfy these eligibility requirements. If we learn that an account belongs to a person under 18, we may suspend or delete the account and associated data, subject to lawful retention requirements.
4. Account registration and security
You are responsible for safeguarding your credentials, maintaining access to your registered email address, and all activity conducted through your account. You must promptly notify us at info@bilgizci.com if you suspect unauthorized access, credential compromise, or account misuse.
Usernames are unique and may be reassigned after account deletion where technically and legally appropriate. We may reject, change, or remove a display name, username, profile image, or other account information that violates these Terms, infringes rights, impersonates another person, creates confusion, or presents a safety or operational risk.
We may require email verification, recent authentication, or other reasonable security checks before allowing social, safety-sensitive, subscription, or account-deletion actions.
5. What oynd provides
oynd allows verified users to find other users, exchange friend requests, form accepted friendships, and send lightweight “on my mind” signals and related notifications. An oynd is a social gesture only. It is not a promise, emergency alert, welfare check, professional service, or confirmation of another person’s safety, availability, feelings, identity, or intentions.
Push notifications, in-app activity, timestamps, counters, streaks, turn indicators, and delivery states may be delayed, duplicated, unavailable, or inaccurate because of device settings, network conditions, Apple services, Firebase services, account state, or other factors. You must not rely on the Service for emergencies, health or safety decisions, time-critical communication, or preservation of evidence. Contact local emergency services when appropriate.
We do not verify every user’s identity or relationship claims and do not guarantee that users know each other, will respond, or will behave as expected.
6. Subscriptions and paid access
Paid access, free trials, automatic renewal, billing, cancellation, restoration, and refunds are governed by the Subscription Terms, the purchase information displayed by Apple, and applicable law. Apple processes App Store payments.
Deleting your oynd account does not cancel an App Store subscription. You must manage or cancel the subscription separately through Apple Account subscription settings. Subject to mandatory law, failure to use the Service, removal of a friendship, account inactivity, or dissatisfaction with another user does not create a right to a refund from us.
7. User content and permission to operate the Service
“User Content” includes names, usernames, profile images, report details, support submissions, and other material you submit. You retain ownership of your User Content. You represent and warrant that you have all rights and permissions needed to submit it and that it is accurate where accuracy is required.
You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, format, transmit, display, and otherwise process User Content only as reasonably necessary to operate, secure, moderate, improve, and provide the Service, comply with law, and enforce these Terms. This license ends when the content is deleted from active systems, except for limited copies retained for legal, security, backup, or dispute purposes.
Do not include sensitive, confidential, unlawful, or unnecessary personal information in usernames, profiles, reports, or support messages.
8. Prohibited conduct
You may not use the Service to harass, stalk, threaten, shame, bully, defame, exploit, discriminate against, impersonate, deceive, spam, or invade the privacy of another person; facilitate sexual exploitation or abuse; submit unlawful, hateful, obscene, infringing, fraudulent, or malicious content; or encourage self-harm, violence, or illegal activity.
You may not scrape or harvest data; use bots or automated access without written permission; probe, scan, bypass, or interfere with authentication, rate limits, App Check, security rules, access controls, or another person’s settings; reverse engineer except where a restriction is prohibited by law; introduce malware; overload the Service; create fraudulent accounts; manipulate subscriptions; submit knowingly false reports; or use oynd for commercial solicitation.
You may not attempt to contact a person through alternate accounts after being blocked, use information obtained through oynd for surveillance or doxxing, or expose another person’s contact or account information without authorization.
9. Safety, moderation, and reports
You can remove or block a person and report a profile or interaction. We may review reports and relevant account, relationship, event, device, and security records; preserve information; warn users; restrict features; remove content; block delivery; suspend or terminate accounts; and cooperate with lawful authorities when we reasonably believe it is necessary to enforce these Terms, protect users or the Service, prevent fraud or abuse, or comply with law.
We do not undertake a duty to monitor every account or interaction and cannot guarantee that objectionable conduct will be prevented or immediately detected. Reporting does not replace contacting emergency services or law enforcement when there is an imminent risk.
We may decide not to disclose moderation methods, evidence, reporter identities, or detailed enforcement reasoning where disclosure could impair safety, privacy, security, investigations, or legal obligations.
10. Suspension and termination
You may stop using the Service at any time and may delete your account through the in-app deletion flow. We may suspend, limit, or terminate access, remove User Content, or refuse registration when you breach these Terms, create risk or liability, abuse users or infrastructure, fail required verification, fail to maintain paid entitlement where required, or when continued service is unlawful or no longer commercially or technically feasible.
Where reasonable and lawful, we may provide notice or an opportunity to appeal. We may act without advance notice in urgent, repeated, fraudulent, security-sensitive, or legally restricted circumstances.
Termination ends your right to use the Service but does not cancel an App Store subscription automatically. Provisions that by their nature should survive—including ownership, disclaimers, liability limits, indemnity, dispute terms, and retained-record provisions—survive termination.
11. Account deletion and retained records
You may permanently delete your account from Profile > Permanently delete account. The active profile, authentication account, friendships, pending requests, oynd history, notifications, preferences, device registrations, and other associated active-service data are deleted or de-identified as described in the Privacy Policy and Data Protection Notice.
We may retain limited records when reasonably necessary for legal obligations, transaction reconciliation, consent evidence, fraud and abuse prevention, security, enforcement, dispute resolution, protection of rights, or backup integrity. Deletion cannot remove information controlled independently by Apple or information another user lawfully retained outside oynd.
12. Our intellectual property
The Service, including the oynd name, marks, logo, artwork, interface, software, databases, text, and design, is owned by or licensed to Bilgizci and protected by intellectual-property laws. Except for rights expressly granted by the Apple Standard EULA and these Terms, no right, title, or interest is transferred to you.
You may not use our branding, copy the Service, create derivative works, remove proprietary notices, or imply endorsement without prior written permission, except as mandatory law expressly permits.
13. Feedback
If you voluntarily provide ideas, suggestions, or feedback about oynd, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use and commercialize that feedback without restriction or compensation, provided we do not publicly identify you as its source without permission.
14. Third-party services
The Service depends on third parties such as Apple, APNs, Google Firebase, internet providers, and device operating systems. Their terms and policies may apply. We do not control and, to the maximum extent permitted by law, are not responsible for third-party outages, changes, acts, omissions, content, security, billing decisions, or data practices.
You must comply with applicable Apple Media Services, App Store, device, network, and third-party terms when using the Service.
15. Service changes and availability
We may add, modify, limit, suspend, or discontinue features, limits, eligibility rules, supported devices, or the Service. We may perform maintenance and issue updates that are required for continued use. We do not guarantee uninterrupted, error-free, secure, or perpetual availability, or preservation of any particular feature, friendship record, streak, notification, or history.
Where required by law or reasonably practicable, we will provide notice of material changes affecting paid access. Nothing in this section limits rights that cannot lawfully be excluded.
16. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS,” “AS AVAILABLE,” AND WITH ALL FAULTS. BILGIZCI DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, SECURITY, AVAILABILITY, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE.
WE DO NOT WARRANT THAT THE SERVICE, USER CONTENT, USERS, NOTIFICATIONS, OR THIRD-PARTY SERVICES WILL BE ACCURATE, SAFE, SUITABLE, AVAILABLE, TIMELY, OR FREE FROM ERRORS OR HARMFUL COMPONENTS. NO ORAL OR WRITTEN INFORMATION CREATES A WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
Some jurisdictions do not allow particular warranty exclusions. In that case, these exclusions apply only to the maximum extent permitted, and mandatory consumer rights remain unaffected.
17. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BILGIZCI AND ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, GOODWILL, OPPORTUNITY, DATA, RELATIONSHIPS, OR EMOTIONAL WELL-BEING; OR DAMAGES ARISING FROM USER CONDUCT, MISSED OR DELAYED NOTIFICATIONS, UNAUTHORIZED ACCOUNT USE, THIRD-PARTY SERVICES, OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF BILGIZCI FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR OYND THROUGH THE APP STORE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) USD 100.
These limitations apply regardless of the legal theory and reflect the allocation of risk underlying the Service and its price. They do not limit liability that cannot legally be limited, including liability for fraud, willful misconduct, or death or personal injury caused by negligence where applicable law prohibits limitation.
18. Indemnity
To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Bilgizci and its directors, officers, employees, contractors, affiliates, and licensors from third-party claims, losses, liabilities, damages, judgments, penalties, and reasonable legal costs arising from your User Content, unlawful or unauthorized use of the Service, violation of these Terms, infringement of another person’s rights, or fraud or willful misconduct.
This obligation does not require you to indemnify a protected party for that party’s own fraud, willful misconduct, or liability that cannot legally be shifted to you. We may control the defense and settlement of a covered claim, and you agree to provide reasonable cooperation. We will not settle a claim in a way that admits your personal wrongdoing or imposes non-monetary duties on you without your consent.
19. Governing law and disputes
These Terms and disputes between you and Bilgizci are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
To the extent permitted by mandatory law, the courts and enforcement offices of İstanbul (Central/Çağlayan), Türkiye have exclusive jurisdiction. If mandatory consumer law gives you the right to bring a claim in another forum or under non-waivable local law, that right is not excluded. Disputes between you and Apple remain governed by the Apple Standard EULA and Apple’s applicable terms.
Before filing a claim, you and Bilgizci agree to attempt in good faith to resolve it for at least 30 days after written notice describing the dispute and requested resolution is sent to the other party. This informal process does not prevent urgent injunctive relief or a filing needed to preserve a limitation period.
20. Force majeure
Bilgizci will not be liable for delay, interruption, data unavailability, or failure caused by events beyond its reasonable control, including natural disasters, fire, flood, epidemic, war, terrorism, civil unrest, labor disputes, governmental action, sanctions, court orders, power or telecommunications failures, cyberattacks, denial-of-service attacks, failures of Apple, Google, Firebase, APNs, cloud or internet providers, changes to platform rules, or failures of devices and networks, provided this does not exclude obligations that cannot legally be excluded.
21. Export and sanctions compliance
You represent that you are not located in a country subject to a U.S. Government embargo or designated as supporting terrorism and are not listed on a U.S. Government prohibited or restricted-party list. You may not use, export, or re-export the application or Service in violation of applicable export-control or sanctions laws.
22. Electronic communications and notices
You consent to receive transactional and legal communications electronically through the app, push notification, website posting, or your registered email address. You are responsible for keeping your email address current. Electronic notices satisfy written-notice requirements to the extent permitted by law.
Formal notices to Bilgizci should be sent to bilgizciyazilim@hs01.kep.tr; support requests should be sent to info@bilgizci.com. A message is not deemed received merely because an automated system accepted it where applicable law requires confirmed delivery.
23. Miscellaneous
These Terms and incorporated documents are the entire agreement between you and Bilgizci concerning the Service, except for purchase terms presented by Apple. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will continue. Failure to enforce a provision is not a waiver.
You may not assign or transfer your account or rights under these Terms without our written consent. We may assign these Terms in connection with a merger, reorganization, financing, sale of assets, affiliate restructuring, or by operation of law, subject to mandatory notice requirements.
Headings are for convenience only. “Including” means “including without limitation.” The English version governs to the extent permitted by law; a legally required local-language version controls where mandatory law so requires.
24. Changes to these Terms
We may update these Terms to reflect legal, security, operational, or Service changes. We will update the version and date and provide additional notice or request renewed acceptance when required. Material changes do not apply retroactively where prohibited by law. Continuing to use the Service after an effective update constitutes acceptance only where that method is legally valid.